From first conversation to long-term support.
How a project runs.
Conversation
We learn about your sites, equipment and systems.
You and usCompatibility check
Each device is matched to a driver, interface and cable, or scoped as a new integration.
Us, with your device detailsProposal
Hardware, software, integration and support, itemised, with responsibilities written down.
UsFirst site
Install and test with your receiving system before any wider rollout.
Together; you validateRollout & support
Extend across sites, then support under the agreed contract.
Us, with your teams
Clear responsibilities.
The typical split, confirmed in writing for each project.
| Part | Data Scripting | Your organisation |
|---|---|---|
| Gateways, cables and mounts | Supply, configure and document each unit | Provide the location, power and network access |
| Drivers and data format | Build and test against the real device; maintain the driver | Confirm device models, settings and the data required |
| Delivery route | Configure and document the gateway side of the route | Provide and operate the receiving system; approve the route |
| Validation | Support testing and supply product evidence | Site acceptance, clinical safety and information governance sign-off |
| Site management hosting | Host DS Atlas for you, or supply it to run on your site | Choose on site or hosted; provide the server if on site |
| Updates and support | Signed software updates and support under contract | Agree maintenance windows and report issues |
Around the products.
New integrations
A driver, cable and route for equipment not yet in the library, built and tested against the real device.
Drivers & integrationSite deployment
Survey, installation, commissioning and handover, tested with your receiving system on a first site before any wider rollout.
Engineering projects
Hardware, software or app work built to your specification, under contract.
Supported for the life of your product.
Support contracts cover the years in service, and buyback and swap programmes keep the hardware current.
Pricing
Configurations vary by device, site and software path, so we quote per project.
Licensing, warranty and support terms
Set out in each proposal, so you can see what is covered.